Financial Aid Email Forwarding Instructions

A common request we receive is to have copies of all Financial Aid communications forwarded to parents. 

Unfortunately our system is not able to function in this fashion.  However, since all communications are sent to the student's official Messiah University email account in Microsoft Outlook, this request can be satisfied simply by the student creating a rule in their Outlook email account that will forward all emails from specific sources to their parents or anyone whom they would like to receive copies.

To forward emails from Financial Aid, Student Financial Services, or other University offices, go to your Outlook account and:

1. Click on the gear icon in the upper right hand corner.
2. Under “My App Settings” hit the “Mail” link.
3. Under “Automatic Processing” click on “Inbox and Sweep Rules.” 
4. Click on the plus button to add a new rule.
5. Create a rule that, when an email is received from finaid@messiah.edu (or any other email address that could be relevant, e.g. the Student Financial Services email: studentfinsvcs@messiah.edu) it is forwarded to your parent’s email address (with any specifics that you want to include).
6. Hit “OK” to save the rule.