Technical support
For your convenience and support, a telephone hotline is available seven days a week in order to provide assistance for technological problems. If you need personal assistance, telephone support is available by calling (717) 796-4444 during the following times:
Monday-Friday from 7 a.m. to 11 p.m. EST
Saturday-Sunday from 8 a.m. to 11 p.m. EST
In the event you need to leave a message, please provide your name, number, and a brief description of the issue you are experiencing. You will receive a call back as soon as possible.
After you are enrolled in Messiah’s graduate program, you will also have access to technical support (i.e. tutorials, help functions, etc.) through the University’s portal, FALCONlink, and also through the University's Learning Management System, Canvas. Visit the student section of the Information Technology Services webpage for links to these resources.